Frequently Asked Questions.

What is IPTV?
(Internet Protocol Television) – IPTV describes a system where a digital television service is delivered to subscribing consumers using the Internet Protocol over an Internet Connection.
What is the picture quality of vtpi.eu like?
The vtpi.eu service delivers high quality standard definition and HD channels. The quality is far superior to other sources of streaming video from the Internet. Some channels we provide both SD and HD, if your Internet connection is not upto speed or you have Bandwidth Limits we suggest you watch in SD.
Can I test the service before buying?
YES!! We encourage users to try our FREE 24 hours trial prior to committing to buying one of our plans. We only ask that you play fair and do not abuse this service,
What Internet Speed do I need?
We recommend 5MB minimum but 10MB is recommended for viewing HD/UHD/FHD Channels.
Does vtpi.eu have EPG on the channels.
Most channels have EPG (Electronic Program Guide). We do not have control which channels has; therefore cannot guarantee EPG to work all the time.
What level of subscription do you offer?
Choose from 1,3, 6 and 12 months.
Can I share my IPTV subscription with others?
NO! if found that you have shared your sub, your sub will be terminated and you will be banned from our service.
Can I use my subscription on more that one device at a time?
If you have subscribed to the Multi-room subscription then YES. If Not you can only watch on one device at a time. If you have a single subscription but found to have dual login your subscription will be terminated.
Do you offer support?
Of course, we offer support via Email, Facebook Messenger, Website Live chat and also have a WhatsApp group.
What Countries Channels do you have Available?
We have UK, IRELAND, FRANCE, SPAIN, ARABIC, INDIAN, USA, PAKISTAN, DENMARK, SWEDEN, PORTUGAL, BRAZIL, LATINO, HOLLAND, SWITZERLAND, ROMANIA, POLAND, ALBANIA, HUNGARY, CZECH REPUBLIC, RUSSIA, AFRICA, BULGARIAN, ITALY, ALBANY, BELGIUM, TURKISH, GERMANY, NETHERLANDS, GREECE.
Can I cancel, do you offer refunds?
You may cancel your subscription at anytime. Unfortunately we do not offer refunds.
How do i pay?
We accept payments via Paypal, Bank Transfer, Cryptocurrency (BITCOIN)